Pregnant women [Japan Domestic Flights]

We provide assistance for pregnant women.

Assistance for pregnant women

We provide assistance for pregnant women to make air travel more comfortable for these people.

How to make a reservation and other procedures

Reservations

You can assign seats through ANA Website and at ANA Reservation and Information Center when you book and purchase tickets*.

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When two days prior to departure date, passengers cannot choose seating until tickets have been purchased.

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We may not always able to honor your seat request because the number of seats are limited.Please note that your assigned seat may change due to change in aircraft or other reasons.
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Passengers seated in emergency exit row seats will be asked to assist during an emergency evacuation in accordance with the instructions of cabin attendants. Expectant mothers who are expecting delivery in less than 28 days may not be seated in emergency exits for security reasons.

Frequently Asked Questions about Emergency Exit Row Seats

Seat Reservations

Preparation for journey

Expectant mothers expecting delivery within 28 days including the departure date need to submit a medical information form.

Please fill in the required items in advance, print out and bring it with you to the airport.

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Please download with the passenger's consent.

Download of the Medical Information Form

The medical information form is to indicate that the pregnancy is not complicated, and passenger is in good health for air travel and expected date of delivery. It must be issued by a physician no more than seven days (including the day of departure) prior to departure.

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The medical information form will be accepted even if it is not ANA's prescribed form.

Adobe Acrobat Reader is required to view PDF format files.

At the Departure Airport

Electric carts (only in Haneda Airport Terminal 2)

[Available time]　8:00-19:00

Expectant mothers who have difficulty walking to the boarding gate can use electric carts in the Departure Gate Area in Haneda Airport Terminal 2.Please ask counter staff for the service on the boarding date.

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Number and use of electric carts is limited.

Priority boarding at the gate

Expectant mothers and passengers traveling with small children under the age of three will be offered priority boarding. If you wish to priority board, please inform the staff at the boarding gate.

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Please note that priority boarding may not be available depending on the flight conditions.

Maternity Mark tags

We hand out ANA original "Maternity Mark" tags to expectant mothers.

For those who need a tag, please let us know at the ANA airport counter.

Inside the Cabin

Reliable service in the cabin

We will gladly assist you with stowing your luggage.Please feel free to ask our cabin crew.

Please do not hesitate to contact our cabin crew if you need further assistance.

Conditions

We restrict travel for expectant mothers whose baby is expected within 28 days of delivery (including that expected delivery date).

Example: Passenger whose expected delivery date is April 30

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Passengers expecting confinement within 7 days (Including expected delivery date): Medical information form is required. Passenger must be accompanied by a physician.
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Passengers expecting confinement within 28 days to 8 days (Including expected delivery date): Medical information form is required.

The medical information form is to indicate that the pregnancy is not complicated, and passenger is in good health for air travel and expected date of delivery. It must be issued by a physician no more than seven days (including the day of departure) prior to departure.
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  The medical information form will be accepted even if it is not ANA's prescribed form.
Check in of expectant mothers is at least closed 30 minutes prior to departure.
Passengers expecting confinement within 28 days may accompany only 1 infant.In cases where a mother is accompanying other infant(s)/child(ren), a ticket needs to be purchased and he or she needs to sit by him/herself using a child seat.

(Children under 2 years of age can sit by themselves without using a child seat)

Note

Pregnant women may not be allowed to travel if the flight might change the destination due to weather conditions, etc. or if the conditions may be considered to effect on the passenger's health during the flight.

Contact

0570-029-709

Business hours:6:30-22:00 (All year around)

Tokyo 03-6741-1120

Dial a number above and select "1" when the automated voice system is prompted.

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Operator hours are currently different. Please see Contact Us for details.

For passengers who require assistance

The ANA Group provides assistance to passengers with physical difficulties such as sickness, injury, or disability, as well as passengers requiring other assistance (expectant mothers, elderly passengers, passengers with young children, unaccompanied minors, and passengers traveling with pets) so that they can enjoy a safe and comfortable flight.