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Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.
Renovation Work on Terminal Building
Due to the renovation work at the terminal building, the actual locations of certain facilities may be different to those shown on the map.
For details of the work being undertaken, please see Notice of Renovation Work at the Kansai International Airport Terminal 1 Building.
Changes to the check-in counters
From October 27, 2024, the check-in counter will be changed.
Please see below for details.
Until October 26: Island A or Island B
From October 27: Island D or Island E
Quarantine
Immigration
Baggage Claim
Customs
All passengers arriving from Bangkok, Kuala Lumpur, Singapore, Yan-gon, Bombay, and Denpasar are asked to submit the "Questionnaire."
Please present your passport and immigration card.
Claim your baggage from the carousel of your flight.
Passengers connecting to domestic flights should claim their baggage and check it in once again at the Domestic Connection Counter.
Customers with goods to declare must turn in their Customs Declaration forms here.
Check-in
Security Check / Priority Lane (Fast Lane)
Immigration
The wing shuttle is an unmanned vehicle running automatically between the passenger terminal building and south/north wings. The stations are located in the south and north parts of the international transit lounge. The two wing shuttles run from the wing shuttle station building to the terminal station and to the midway station, respectively. Please choose the destination according to your boarding gate number.
ANA check-in counters are Island D or E.
Please present your passport and boarding pass.
ANA Diamond Service Members (+ 1 accompanying guest)
Business class customers (primary member only)
Please present your boarding pass and the fast lane ticket which you will receive upon check-in. If you have completed the check-in by online check-in or by using an International Self-Service Check-in machine, proceed to the fast lane after receiving the fast lane ticket at the check-in counter of Kansai International Airport.
Please present your passport and immigration card.
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By checking the Keep Me Logged In box on the login screen, you will not need to re-enter your membership number or password for subsequent logins.
The confirmation screen will reappear after closing all browser windows even if you checked "Do not show this screen again."
The confirmation screen will reappear after closing all browser windows even if you checked "Do not show this screen again."
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