Please bring your Individual Number Card when you travel|ANA

As of December 2, 2024, the current health insurance cards will no longer be newly issued.
Going forward, the system will be based on the Individual Number Card as health insurance certificate, which will act as your Individual Number Card and health insurance card.
By taking your Individual Number Card as health insurance certificate with you when you travel, you can enjoy your trip with peace of mind.
We will provide an explanation of the Individual Number Card as health insurance certificate, so that ANA passengers can use it with confidence.

An Individual Number Card as health insurance certificate is an Individual Number Card that has been registered for use as a health insurance card.
From December 2, 2024, the current health insurance cards will no longer be newly issued and a new system based on the Individual Number Card as health insurance certificate will be introduced.
Health insurance cards that are valid as of December 2, 2024 will remain valid for up to one year, but if the expiration date passes, or if you change insurer due to a change of job or address, your card will become invalid.

The process of registering your Individual Number Card as your health insurance card is also very simple.
After you place your Individual Number Card on the card reader (with facial recognition) installed at the counter of a medical institution or pharmacy and confirm your identity, the registration screen will appear. Select "Register" here to complete registration. With this simple procedure, you can now use it as a health insurance card.
Your identity will be verified through facial recognition or a 4-digit PIN.
You can also register for the service through Mynaportal or at Seven Bank ATMs.

An Individual Number Card as health insurance certificate is an Individual Number Card that has been registered for use as a health insurance card.
From December 2, 2024, the current health insurance cards will no longer be newly issued and a new system based on the Individual Number Card as health insurance certificate will be introduced.
Health insurance cards that are valid as of December 2, 2024 will remain valid for up to one year, but if the expiration date passes, or if you change insurer due to a change of job or address, your card will become invalid.

The process of registering your Individual Number Card as your health insurance card is also very simple.
After you place your Individual Number Card on the card reader (with facial recognition) installed at the counter of a medical institution or pharmacy and confirm your identity, the registration screen will appear. Select "Register" here to complete registration. With this simple procedure, you can now use it as a health insurance card.
Your identity will be verified through facial recognition or a 4-digit PIN.
You can also register for the service through Mynaportal or at Seven Bank ATMs.

The Individual Number Card as health insurance certificate has three main benefits. Be sure to bring it with you when you travel.

Individual Number Cards as health insurance certificate can already be used at most medical institutions and pharmacies in Japan.
Even if you are in an unfamiliar environment, such as when you are traveling, you can use your Individual Number Card as health insurance certificate to receive medical care not just from family physicians, but care that is tailored to your individual needs as well.

Some people may feel uneasy about carrying their Individual Number Card when traveling, but the card's IC chip does not contain any highly sensitive information such as tax, pension, medicine, or specific health check information.
Furthermore, the security measures are robust; for example, the IC chip will be rendered unusable if someone tries to fraudulently read the information on the chip.
If you wish to temporarily suspend the use of your card due to loss or theft, you can call the Individual Number general toll-free number (0120-95-0178) 24 hours a day, 365 days a year to have your Individual Number Card temporarily suspended.

Please bring your Individual Number Card as health insurance certificate with you in case of emergency while traveling, so you can enjoy your trip.

Individual Number Cards as health insurance certificate can already be used at most medical institutions and pharmacies in Japan.
Even if you are in an unfamiliar environment, such as when you are traveling, you can use your Individual Number Card as health insurance certificate to receive medical care not just from family physicians, but care that is tailored to your individual needs as well.

Some people may feel uneasy about carrying their Individual Number Card when traveling, but the card's IC chip does not contain any highly sensitive information such as tax, pension, medicine, or specific health check information.
Furthermore, the security measures are robust; for example, the IC chip will be rendered unusable if someone tries to fraudulently read the information on the chip.
If you wish to temporarily suspend the use of your card due to loss or theft, you can call the Individual Number general toll-free number (0120-95-0178) 24 hours a day, 365 days a year to have your Individual Number Card temporarily suspended.

Please bring your Individual Number Card as health insurance certificate with you in case of emergency while traveling, so you can enjoy your trip.