Hana Cupid Official website

ANA CARD
Mall

Detailed Explanation of Icons
(opens in a pop-up window)

Hana (Flower) Cupid is one of the largest online florist networks in Japan.
Orders are delivered directly to you by professional florists to ensure peace of mind.
Same-day delivery services are also available and extremely popular.
Please use them whenever you need to send flowers on short notice.
A splendid lineup of products is available for any occasion that involves flower giving.
Furthermore, orders that are placed by 12:00 noon can be delivered on the same day!

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Service is available in Japanese only.

Text is available in Japanese only.

If you purchase a product or use a service that is eligible for mileage accrual after being transferred to the partner website, the following pieces of personal information will be obtained by a third party and combined with the personal data held by ANA for the purpose of mileage accrual.

Purchase history information (number of items ordered,amount paid for order, order date and time, user environment information, etc.)

Mileage Accrual

Miles from ANA Card Miles Plus (ANA Card Payment)	In addition to miles that can be redeemed with credit card points, customers can earn 1 mile for every JPY 100 (including tax) spent when paying with an ANA Card.
Through ANA Mileage Mall (Service is available in Japanese only)	Customers can earn 1 mile for every JPY 200 (excluding tax) of purchases made through ANA Mileage Mall.

How to Accrue Miles

ANA Card Members

Customers can earn miles by using an ANA Card to pay for purchases on Hana Cupid Official website or make Hana Cupid Official website purchases through the ANA Mileage Mall.

Customers can earn 1 mile for every JPY 100 (including tax) spent when using an ANA Card to make purchases on Hana Cupid Official website.
Customers can earn 1 mile for every JPY 200 (excluding tax) spent on Hana Cupid Official website when they access it through the ANA Mileage Mall.

If an ANA Card is used to pay for purchases made on Hana Cupid Official website through the ANA Mileage Mall, a total of 3 miles can be earned for every JPY 200 spent.

Purchases through ANA Mileage Mall
(JPY 200 = 1 mile)
Payment with an ANA Card
(JPY 100 = 1 mile)
3 miles for every JPY 200 spent
(Miles from ANA Mileage Mall + Miles from ANA Card Miles Plus)

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ANA Card cardholders
who place orders by telephone and complete payment with an ANA Card can earn 1 mile for every JPY 100 (including tax) spent.

ANA Mileage Club Card Members

Customers can earn miles from purchases on Hana Cupid Official website when they access it through the ANA Mileage Mall.

Customers can earn 1 mile for every JPY 200 (excluding tax) spent on Hana Cupid Official website when they access it through the ANA Mileage Mall.

Purchases through ANA Mileage Mall
1 mile for every JPY 200 (excluding tax) spent

Mileage Accrual When Paying with Apple Pay/iD/QUICPay™

iD payments with ANA VISA Cards or ANA MasterCards are not eligible for ANA Card Miles Plus.
Furthermore, Apple Pay payments with ANA VISA Cards or ANA MasterCards are made using iD and are therefore not eligible for ANA Card Miles Plus.
QUICPay™ payments with ANA JCB Cards are not eligible for ANA Card Miles Plus.
Apple Pay payments with ANA JCB Cards are made using QUICPay™ and are therefore not eligible for ANA Card Miles Plus.

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QUICPay™ or Apple Pay payments made with ANA American Express Cards are not eligible for ANA Card Miles Plus.

Mileage Accrual Date

Miles from ANA Card Miles Plus (ANA Card Payment): Approximately 1-2 months will be required for the miles to be credited to the mileage balance.
Miles from ANA Mileage Mall: After the purchase, miles will be credited to the mileage balance within 5 days of the day following the purchase date. (Please note that this timing may not apply when national holidays are included in this period.)

Notes

Service is available in Japanese only.

Some purchases can be delivered outside Japan. (Ordering services are only available in Japanese.) Please refer to the information regarding the Hana Cupid International Delivery Service for details. (Text is available in Japanese only.)

ANA Card Miles Plus

Certain procedures are required when redeeming credit card points for miles and an annual redemption handling fee will apply, with some exceptions. (Some cards, such as ANA Wide Gold Cards, do not require redemption handling fees.) The number of accruable miles may differ depending on the credit card company, transaction details, etc.

ANA Mileage Mall

Consumption tax, delivery charges, service fees, etc., are not eligible for mileage accrual.
Miles are accrued only when the partner website is accessed via this page. Product purchases and service requests through websites other than ANA's partner website are not eligible for mileage accrual. Please make sure to access the partner website through this ANA webpage.
Product prices, quantities, delivery fees and other service charges, and promotion details are subject to change. Please check the website of the relevant partner company for the latest information.
Mileage accrual may be subject to delays depending on the status of the product delivery or service application.
Miles may not be accrued if the corresponding purchase or application for the above merchant is canceled or not officially completed properly.
Please enable cookies in your internet browser before using the website. (Customers using Safari for Mac OS X will not be able to use the website under default settings. Select "Always" as the Accept Cookies setting before accessing the website.) Please use it after you select the "Always accept" in the setting of Cookie. )
There may be cases when miles are not accrued due to the browser's Javascript and cookies being restricted by virus protection software, etc. Customers are asked to temporarily disable such restrictions on their own volition in order to use the website.
Please retain all relevant information (order numbers, order confirmation emails, etc.) until after the mileage has been credited to your mileage account.
ANA Card purchases on Hana Cupid Official website which are not made via ANA Mileage Mall are not eligible for ANA Mileage Mall mileage accrual.
Orders which are made by telephone are not eligible for ANA Mileage Mall mileage accrual.
Miles from ANA Card Miles Plus and miles from ANA Mileage Mall are accrued separately.

Contact Information

Hana Cupid Official website

Contact Information

0120-879-550

When Dialing from Smartphone

03-5719-1591

09:00-17:30 (JST; Not available during the year-end/New Year holiday period.)

Orders can also be made by telephone.

0120-879-123

When Dialing from Smartphone

03-5719-1593

09:00-17:30 (JST; Not available during the year-end/New Year holiday period.)

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Orders which are made by telephone are not eligible for ANA Mileage Mall mileage accrual.

http://www.i879.com/inquiry(Text is available in Japanese only.)

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Please click the Go to Partner Website via ANA Mileage Mall button at the top of this page to proceed to Hana Cupid Official website. Purchases which are made via this link are not eligible for ANA Mileage Mall mileage accrual.

Inquiries Related to ANA Mileage Mall, Including Mileage Accrual

ANA Mileage Mall Inquiries

Please use this page to submit inquiries. (Text is available in Japanese only.)

Points to Note When Using ANA Mileage Mall

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ANA Mileage Mall is a service that is provided and managed by All Nippon Airways Co., Ltd. The content on each partner company website is presented in accordance with the official website of the relevant partner company.
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ANA Mileage Mall is only available to ANA Mileage Club members.

Logging In

Your ANA Mileage Club membership number and password are required when using ANA Mileage Mall, as purchase information is linked to your ANA mileage Club account. Those who have not registered as ANA Mileage Club members will need to do so before using ANA Mileage Mall. After registering for and logging into your ANA Mileage Club account, the login will be automatically extended when accessing partner company websites. Your ANA Mileage Club membership number and password will be used in accordance with ANA's privacy policy for the purpose of mileage accrual only. This information will not be used for any other purposes.

Cookies

Please enable cookies in your internet browser when using ANA Mileage Mall.
There may be cases when miles are not accrued due to cookies being disabled.

Frequently Asked Questions

If you have any questions related to ANA Mileage Mall, please refer to the FAQ page .

Applicability

Usage by partner company websites, including for product delivery, complies with the relevant partner company website's terms of use.

Disclaimer and Limitation of Liability

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ANA assumes no responsibility for any damage or loss arising out of or in connection with the provision of information on partner company websites or any outcomes resulting from the use of said information. ANA also assumes no responsibility for the legality, integrity, intellectual property rights, or accuracy of said information.
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ANA will not be liable to pay compensation for any damage or loss arising from system-related failures or malfunctions.
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ANA assumes no responsibility for any damage or loss arising from the suspension or stoppage of ANA Mileage Mall, or the revision, addition, or deletion of ANA Mileage Mall service content.
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ANA will not be liable for any damage or loss to computers and other peripheral devices, or any damage or loss due to viruses or security breaches, which result from accessing or downloading from ANA Mileage Mall, partner company websites, or other third party websites.
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ANA assumes no responsibility for negotiations, fulfillment of obligations, and other transactions with third parties which are executed through ANA Mileage Mall.
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ANA assumes no responsibility for any damage or loss arising from delays, revisions, suspension or abolition, loss of user registered information, or other reasons related to the administration of ANA Mileage Mall.

Intellectual Property

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All rights (proprietary rights, intellectual property rights, image rights, publicity rights, etc.) to materials on ANA Mileage Mall and partner company websites, including content (text, photographs, graphics, music, audio, etc.), layouts, designs, structures, systems, etc., are the property of ANA or the respective third party rights holders.
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Actions which infringe upon any rights related to ANA Mileage Club, including intellectual property rights such as copyrights, without the respective rights holder's permission are expressly forbidden. Reproduction of any ANA Mileage Mall content, etc., without permission is also expressly forbidden.

Personal Information

For details related to the handling of personal information, please refer to the Managing Personal Information section of ANA's Privacy Policy. ANA assumes no responsibility for the handling of personal information on partner company websites or other third party websites.