IHG® Hotels & Resorts

InterContinental Hotels Group (IHG™)
  • AMC

IHG Hotels & Resorts is a global hospitality company with about 6,000 hotels across more than 100 countries. In Japan, IHG ANA Hotels Group Japan, a joint venture between IHG and ANA, was established in December 2006. As of July 2021, there are 5 brands (InterContinental, Kimpton, Hotel Indigo, ANA Crowne Plaza, Holiday Inn and Holiday Inn Resort), 37 hotels, approximately with 10,000 rooms. IHG's portfolio in Japan continues to expand.
IHG's hotel loyalty program, the largest in the world, is called IHG® One Rewards , with its more than 140 million members around the world enjoying a variety of different benefits. (Current as of April 2021)

Information

Earning Miles

  • BRAND

    • InterContinental Hotels & Resorts

    • Regent Hotels & Resorts

    • Kimpton Hotels and Restaurants

    • Hotel Indigo

    • HUALUXE Hotels & Resorts

    • Crowne Plaza Hotels & Resorts

    • VOCO

    • EVEN Hotels

    • avid hotels

    • Holiday Inn (all brands)

    • Staybridge Suites

    • Candlewood Suites

    • The Venetian Palazzo Las Vegas hotels

Miles Accrued per Stay

3 miles for every USD 1 spent on accommodation fees
Eligible hotels

InterContinental Hotels & Resorts
Regent Hotels & Resorts
Kimpton Hotels and Restaurants
Hotel Indigo
HUALUXE Hotels & Resorts
Crowne Plaza Hotels & Resorts
voco
EVEN Hotels
avid hotels
Holiday Inn
Holiday Inn Express
Holiday Inn Resort
Holiday Inn Club Vacations
1 mile for every USD 1 spent on accommodation fees
Eligible hotels
Staybridge Suites
Candlewood Suites
The Venetian Palazzo Las Vegas hotels

Other Conditions

Accrual Conditions

Membership of IHG® One Rewards is required.

*Please register here if you are not yet a member.

Prior to your reservation, please have your IHG® One Rewards membership number ready.
No retroactive miles will be awarded for stays prior to enrolment.
Please also confirm the other Mileage Accrual Terms and Conditions.

Points to Note

Before your stay, please register for IHG® One Rewards membership via website or app and change your earning preference to miles.
Once this is done, please make a reservation under your membership number.

If enrolling as IHG® One Rewards member, after booking your reservation till your check-in

Please register for IHG® One Rewards membership via website or app. Change your earning preference to miles, and inform your IHG® One Rewards membership number to the hotel you have booked or to the IHG Reservation Centre prior to your stay. Alternatively, you can provide your membership number to the hotel reception staff upon checking in.

Registering IHG® One Rewards membership at the hotel during your first stay

Mileage accrual will not be available even if you change your earning preference to miles. If you enroll as an IHG® One Rewards member at your qualifying stay, you will receive 1,000 Points only, regardless of the length of your stay. You will accrue mileage for subsequent stays.

* A "qualifying stay" refers to a hotel reservation made at a rate that qualifies for Point or mileage accrual.

For a full explanation regarding qualifying stays, please see items 17 to 21 of the IHG® One Rewards Membership Terms and Conditions.

Mileage Accrual Method Please see How to Accrue Miles.
Mileage Accrual Period After the stay, approximately 1-2 months will be required for the miles to be credited to the mileage balance.
Retroactive Registration

Please contact the following for retroactive registration of mileage.

*For further details, please see Retroactive Mileage Registration.

Send retroactive mileage registration requests to

IHG® One Rewards Service Centre

03-6364-1372

Mon. - Fri. 9 a.m. - 7 p.m. (except Sat., Sun., December 25 and January 1)

IHG® One Rewards (Japanese)

Room discounts for ANA Card and ANA Mileage Club Card members

ANA Card members who make a reservation on the relevant hotel's official website or by calling the relevant hotel will get a 5% discount on the Best Flexible Rate (*1).
Please quote your membership at the point of booking and present your member card upon check-in.

  • * 1

    Best Flexible Rate is the best available unrestricted, public rate for that room type at the time of reservation.

  • *

    An IHG® One Rewards membership registration is required in order to receive discount benefits. If you are not yet a member of IHG® One Rewards, please complete the membership registration form.

  • *

    Cannot be used in conjunction with the Stockholders discount coupons, or other coupons, discounts and promotions. Not eligible for bookings through travel agencies or third party websites or advance purchase products.

  • *

    Discounts will not be applied with the instant membership card.

  • *

    Diamond Service Members and ANA Super Flyers Card Members, will receive 10% discount off the Best Flexible Rate.

  • *
  • *

    Blackout dates may apply.

Reservations/Inquiries

IHG Hotels & Resorts Reservation Center

Toll-free number:

Mon. - Sat. 9 a.m. - 7 p.m. (except Sun. and Jan.1)

Toll-free number:

Mon. - Sat. 9 a.m. - 7 p.m. (except Sun. and Jan.1)

From overseas

TEL

Mon. - Sat. 9 a.m. - 7 p.m. (except Sun. and Jan.1)

IHG® One Rewards Service Centre

TEL

Mon. - Fri. 9 a.m. - 7 p.m. (except Sat., Sun., December 25 and January 1)