MatsukiyoCocokara Points [Redeem Partner Points]

Applications will be invalidated if there are any issues with the MatsukiyoCocokara member information (for example, incorrect number of digits) or if the member number does not exist.
The deducted miles will then be returned after approximately 2 weeks. (Customers will not be individually contacted.) Please note that miles that have expired at the time of refund processing cannot be refunded.

If you enter even a single digit for the member number incorrectly, or if you enter another member's member number, it will not be possible to transfer the points to the correct member number.
In this instance, the ANA miles used for redemption cannot be refunded either, and we therefore kindly request that you check the member number without fail before completing your application.

Please note that it takes approximately one month to be reflected if redeeming before and after your miles for awards on Saturdays, Sundays, public holidays, Golden Week, Obon holiday(August), and New Year holidays.

Service is available in Japanese only.

A redemption rate of 10,000 miles = 5000 MatsukiyoCocokara points will apply to the third Matsumoto Kiyoshi Point redemption made in the same fiscal year (i.e., from April 1 until the following March 31). For further details, please see [Partner Points] Redemption Rate from 3 Units.

Redemption rates are subject to change.

When applying, please check that the customer name shown after logging in matches the cardholder name belonging to the MatsukiyoCocokara Official App member, MatsukiyoCocokara Point Card member, MatsukiyoCocokara Member's Credit Card member, Matsumoto Kiyoshi Point Card member, Matsumoto Kiyoshi Member's Credit Card member, or Cocokara Club Card.

Redeemed MatsukiyoCocokara Points will be available for use approximately one month after your application is made.

After an application is submitted, the redemption cannot be canceled and points cannot be refunded back into your mileage account as miles. Please redeem partner company points or benefits after confirming the relevant terms and conditions.

You can apply for this benefit from the Members-only Features on the ANA website.