ANA FESTA Coupons (e-Gift Cards)

Using Miles

ANA FESTA Coupons (e-Gift Cards) can be used at ANA FESTA gift stores and food stores across Japan.
1,000 miles can be used to redeem a coupon worth JPY 1,000.
Coupons can be obtained (i.e., viewed from My Menu) 7 days after they have been requested.

Number of Miles to Be Redeemed

1,000 miles can be used to redeem an ANA FESTA Coupon (e-Gift Card) worth JPY 1,000.

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- Multiple coupons can be used at the same time.
  If you would like to use more than one coupon, please complete the coupon redemption procedures several times.

Eligible Stores/Products

ANA FESTA Coupons (e-Gift Cards) can be used at ANA FESTA stores across Japan.

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For information on ANA FESTA's product lineup and stores, please see the ANA FESTA homepage
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These coupons cannot be used at ANA FESTA GO stores which use an unmanned payment system.

Mileage Account Groups Available for Redemption

Miles from the following mileage account groups can be used to redeem coupons.

Group 1 (standard miles)
Group 2 (time limited miles)
For information on the differences between each group, please see What Are Mileage Account Groups?

Validity Period

These coupons are valid until the last day of the 12th month from the month of request.
(Example) An ANA FESTA Coupon issued on April 1, 2022 will be valid until March 31, 2023.

- Please be sure to use these coupons before they expire. All coupons that have expired will be considered invalid.

Customers Who Are Eligible to Use the Coupons

The member who applied and one accompanying guest

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Must be accompanied by the member to use.

How to Use

Process from Requesting the Coupon to Using It

STEP1

Request a coupon (e-Gift card) on the ANA website

STEP2

Click on My Menu on the ANA website and go to the coupon (e-gift card) screen (available in Japanese only; meaning "Coupon (e-Gift Card) Number Confirmation") to see your coupon (You will be able to see your coupon 7 days after requesting it.)

STEP3

Upon making your purchase, click on My Menu on the ANA website and go to the coupon (e-gift card) screen (available in Japanese only; meaning "Coupon (e-Gift Card) Number Confirmation") to display your coupon

STEP4

Present the coupon's QR code to the staff at the facility (store)

STEP5

Your purchase will be complete when the word "Used" is shown on your coupon

Payment

Please use cash, e-money, a credit card, ANA Diamond Service Domestic/International In-flight Sales Coupons to pay any difference.

About Mileage Accrual

ANA FESTA Coupon (e-Gift Card) payments are eligible for mileage accrual in the same way that other payment methods are.
For details on the stores that are eligible for mileage accrual, please see the ANA FESTA information page.

Notes

- ANA FESTA Coupons (e-Gift Cards) cannot be used in conjunction with other discount services and Shareholder's Benefit Discount Coupons.
- Please pay the difference if the purchase amount exceeds the value of your ANA FESTA Coupon (e-Gift Card).
  You will not receive any change if the value of your ANA FESTA Coupon (e-Gift Card) is less than the purchase amount.
- Multiple coupons can be used at the same time. If you would like to use more than one coupon, please complete the coupon redemption procedures several times.
- You must display your ANA FESTA Coupon (e-Gift Card) on your smartphone upon making a purchase, and you will only be able to display it on the page to which your request completion email links.
  We therefore kindly request that you do not delete your request completion email.
- After a coupon request has been submitted, it cannot be canceled and miles cannot be refunded.
- Coupons that have been purchased/sold or have expired will be considered invalid.
- Please note that, if you make a request to redeem miles for an award before or during an extended holiday period (e.g., Golden Week, Obon (August), year-end/New Year holiday period), you may have to wait longer than usual to receive the award.