Promoting Employment of People with Disabilities
We are striving for an ANA Group where all employees, regardless of whether they have disabilities or not, can work with vitality and enthusiasm.
Promoting Employment of People with Disabilities
In 2012, the ANA Group established the "the team for specially promoting employment of people with disabilities" in the ANA Human Resources Department, and has been promoting group-wide efforts to employ persons with disabilities via the dissemination of information through the 'Company websitesOpens in a new window. External sites may not meet accessibility guidelines.' and the implementation of the 'ANA Group joint interview for people with disabilities' and educational development using "On-demand Materials'.
In addition, we have assigned employment promoters for disabled individuals to each Group company, while also holding regular meetings and seminars to ensure stable employment.
As of June 1st 2024, the combined employment ratio of the 40 Group companies was 2.71% due to the efforts of each company. Furthermore, as of June 2024, 38 ANA Group companies have achieved and maintained the statutory employment ratio of people with disabilities.
Change in Employees with Disabilities in the ANA Group
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | |
|---|---|---|---|---|---|---|---|---|---|---|
| The statutory employment numbers of people with disabilities | 694 | 695 | 788 | 896 | 973 | 1,028 | 998 | 939 | 929 | 1,042 |
| The actual employment numbers of people with disabilities | 743.5 | 824.0 | 897.5 | 969.0 | 1,087.5 | 1,182.5 | 1,161.5 | 1,114.5 | 1,103.0 | 1,144.0 |
| Average of employment ratio of people with disabilities in Japanese companies | 1.82% | 1.88% | 1.92% | 1.97% | 2.05% | 2.11% | 2.20% | 2.25% | 2.33% | |
| The employment ratio of people with disabilities in ANA Group | 2.10% | 2.25% | 2.25% | 2.30% | 2.43% | 2.50% | 2.64% | 2.69% | 2.69% | 2.71% |
- The above employment ratio is calculated by adding results of the 40 Group companies. (Data for June 1 of each year)
- It differs from the figures reported by the government in the "Personnel data (ANA) Ratio of employees with disabilities PDF Opens in a new window. External sites may not meet accessibility guidelines." column
ANA Group Code of Conduct for the Employment of People with Disabilities
In order to promote understanding and the employment of persons with disabilities throughout the Group, in 2015 more than 50 human resources staff from Group companies gathered to discuss 'the 36K-Employee Kickoff ', the ANA Group's Code of Conduct for the Employment of Persons with Disabilities.
Based on this ' the 36K-Employee Kickoff ' we aim to provide all employees with a correct understanding of our policies regarding the employment of persons with disabilities and how all employees can play an active role in improving the work environment.
the 36K-Employee Kickoff
All ANA Group companies hire people with disabilities not because of legal requirements, but because it is the natural responsibility of a socially-conscious public enterprise and because these employees are valuable assets to the Group.
Therefore it is important that all Group employees possess a correct understanding of disabilities and the diversity of people with disabilities. By implementing the following policies, our goal is to create a vibrant, dynamic organization where each employee can work with confidence and pride, and reach his or her full potential.
- All employees will make our best effort to alleviate inconveniences in the workplace for those with disabilities.
- We will fully appreciate one another and respect each person's individuality. Employees with disabilities will be free to communicate their needs to their colleagues, and will help those they work with to gain a better understanding from those around them.
- We will focus on what our employees can do, rather than what they cannot do.
- The ANA Group believes that each employee, regardless of his or her disability, is indispensable to the success of the business. Therefore we will provide opportunities to all employees to be successful.
Powered by Employees with Disabilities
"The ANA Group's combined strength is enhanced by respecting diversity and drawing on the potential and unique strengths of each employee"
At present, more than 900 employees of the ANA Group with disabilities are playing various roles in the business, helping to make navigation safer, providing services to customers, and supporting staff on the ground. Each of them is dedicated to their work as a valuable part of the Group.
For example, the ANA Mileage Club Service Center of ANA Wing Fellows Vie Oji Co., Ltd., which is a special subsidiary of ANA, is staffed mainly by employees with disabilities. This organization handles various card enrollment procedures and registration operations. In our offices, we use large digital signage to provide information to employees with hearing impairments, and have widened hallways to facilitate movement for those using wheelchairs.
In addition, we opened a cafe "ANA WOnderful Day" for ANA employees. The open cafe is built to allow for full accessibility and use by employees with disabilities.
At Group companies - other than special subsidiaries - employees with disabilities are active in a wide variety of workplaces.
"Aiming to create a workplace where everyone can work comfortably and play an active role"
At ANA Group, we value mutual understanding through communication, which is essential for increasing organizational productivity.
One of the effort is introduction of "UD Talk" throughout the group promoting to create an environment where all employees including those with hearing and other disabilities can maximize their performance. The application is used on a daily basis communication support, online meetings and trainings, seminars inviting external lecturers, etc. to expand our understanding of diverse communication in various daily situations.
Furthermore, as of January 2023, ANA began introducing "Telephone relay service". In addition, effective December 2023, the Company centralized the purchase, provision, and management of reasonable accommodation tools to better support employees with disabilities. We keep aiming to expand the field where people regardless of disabilities can challenge themselves and work as they are and to develop infrastructure for horizontal development throughout the group.
Our effort towards smooth communication among all ANA Group companies and realization of a more comfortable yet energetic workplace for all employees will be continued.
Activities to Promote the Employment of People with Disabilities
ANA Group Liaison Conference for Promoting the Employment of Persons with Disabilities and Education Seminars
The ANA Group Liaison Conference for the Promotion of the Employment of Persons with Disabilities meets several times a year to confirm progress and to share knowledge. The conference helps lay the foundation for the employment of persons with disabilities at Group companies. In addition, at the annual ANA Group Employment Awareness Seminar for Persons with Disabilities, outside lecturers are invited to promote the employment of persons with disabilities at each company. In this way, efforts are being made to promote understanding of "The 36K-Employee Kickoff", the Code of Conduct for the Employment of Persons with Disabilities, and to foster a more diverse corporate culture.
ANA Group joint interview for people with disabilities
The ANA Group holds a joint interview for people with disabilities in the ANA Group so that the public can learn about our Group companies and apply. The event is held several times a year, and in FY2023, 15 Group companies participated, with more than 100 applicants.
On-demand Learning Materials for the Employment of People with Disabilities
We have created an on-demand learning material tool for all ANA Group employees regarding employment of people with disabilities, and are working to create a workplace environment where employees with disabilities can exercise their abilities and work comfortably by deepening the understanding of colleagues who work with them. More than 5,000 employees throughout the Group have taken the course.
