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Airport Guide for New Chitose Airport

This is a guide for each airport where ANA is in service.

Airport Guide TOP

Airport Information

Counter opening times

6:30 AM to 9:25 PM

  • *

    Some airport counters are either closed temporarily or operating at different hours.

Airport Facilities

2nd floor Departure Lobby Counters / Departure Lobby

Approximate Travel Times from Security Checkpoints

  • Boarding gates 0–3 (to boarding gate 0)

    Departure security checkpoints: From B: 5 mins. / From C: 8 mins.

  • Boarding gates 101–102 (to bus boarding gate 102)

    Departure security checkpoints: From B: 4 mins. / From C: 7 mins.

1st floor Arrival Lobby

To customers who use the facility

The baggage drop-off counters are located on the 2nd floor.

B1 Platform for JR line

map image

Airport Information

Weather at New Chitose Airport

Lounge

Flight Status

New Service Information

The approximate time required to pass through security is displayed. Please check-in advance before coming to the boarding gate in good time.
Please check the airport’s congestion status for information on current waiting times.

ANA FESTA

ANA FESTA

Make Your Travel Experience More Pleasant

We recommend confirming information on the Online Check-in, baggage, and other services to ensure things go more smoothly at the airport.

Online Check-In

Baggage

ANA Baggage Drop (self-service baggage drop machine)

ANA Baggage Tag Kiosk
(baggage tag issuing machine)

Online customer support in the event of flight cancellation or flight delay

Related Tags

Related Pages

Online Check-in

Checked Baggage (Japan Domestic Flights)

ANA Baggage Drop (self-service baggage drop machine)

Online customer support in the event of anticipated flight cancellation or flight delay (Japan Domestic Flights)

ANA GROUP

Official Social Media Accounts

For the 12th Consecutive Year, ANA Receives 5-Star Rating!

Receiving the APEX World Class award, their highest rating!

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