Airport Guide for New Chitose Airport

This is a guide for each airport where ANA is in service.

Airport Guide TOP

Airport Information

Counter opening times

6:30 AM to 9:25 PM

*

Some airport counters are either closed temporarily or operating at different hours.

Airport Facilities

2nd floor Departure Lobby Counters / Departure Lobby
1st floor Arrival Lobby
B1 Platform for JR line

2nd floor Departure Lobby Counters / Departure Lobby

To customers who use the facility: Please use Departure Security Check "B" or "C".

1st floor Arrival Lobby

To customers who use the facility: The baggage drop-off counters are located on the 2nd floor.

B1 Platform for JR line

map image

Airport Information

Weather at New Chitose Airport

New Service Information

The approximate time required to pass through security is displayed. Please check-in advance before coming to the boarding gate in good time.
Please check the airport’s congestion status for information on current waiting times.

ANA FESTA

Make Your Travel Experience More Pleasant

We recommend confirming information on the Online Check-in, baggage, and other services to ensure things go more smoothly at the airport.

Online Check-In

ANA Baggage Drop (self-service baggage drop machine)

ANA Baggage Tag Kiosk
(baggage tag issuing machine)

Online customer support in the event of flight cancellation or flight delay

Related Tags

Related Pages

Online Check-in

Checked Baggage (Japan Domestic Flights)

ANA Baggage Drop (self-service baggage drop machine)

Online customer support in the event of anticipated flight cancellation or flight delay (Japan Domestic Flights)

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