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Use your ANA card while traveling or for everyday purchases Use your ANA card while traveling or for everyday purchases

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FAQ

What types of ANA Corporate Cards (with credit functionality) are there?

I have enrolled for an ANA Card (with credit card functionality). Can I transfer the miles and membership number from my original ANA Mileage Club Card? This page will open in a new tab. If the page is on an external website, it may not be in line with accessibility guidelines.

I would like to apply for family cards for an ANA Card (with credit card functionality). This page will open in a new tab. If the page is on an external website, it may not be in line with accessibility guidelines.

I haven’t earned enough miles to redeem for an award. Can I add my family’s miles together? (ANA Card Family Miles) This page will open in a new tab. If the page is on an external website, it may not be in line with accessibility guidelines.

Can I use ETC if I enroll for an ANA Card (with credit card functionality)? This page will open in a new tab. If the page is on an external website, it may not be in line with accessibility guidelines.

When will the bonus miles for enrolling for an ANA Card (with credit card functionality) be reflected in my mileage balance? This page will open in a new tab. If the page is on an external website, it may not be in line with accessibility guidelines.

View All FAQ This page will open in a new tab. If the page is on an external website, it may not be in line with accessibility guidelines.

Contact Information

Inquiries About Mileage

ANA Mileage Club Service Center

Please follow the voice guidance system and select [3] for mileage service inquiries.

For Those Who Already Have an ANA Card

Inquiries About Lost or Stolen ANA Cards This page will open in a new tab. If the page is on an external website, it may not be in line with accessibility guidelines.

Change Account Information (including addresses) This page will open in a new tab. If the page is on an external website, it may not be in line with accessibility guidelines.

Inquiries about Undelivered Cards This page will open in a new tab. If the page is on an external website, it may not be in line with accessibility guidelines.

A dedicated service desk is available for ANA Premium Members and ANA Card cardholders.
Log in to the ANA website, and go to Service Desk under My Menu to get the telephone number.

Related Tags

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ANA GROUPThis page will open in a new tab. If the page is on an external website, it may not be in line with accessibility guidelines.

Official Social Media Accounts

For the 11th Consecutive Year, ANA Receives 5-Star Rating!

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The Most On-Time Airline in the Asia Pacific
for Five Consecutive Years!

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