Munich

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.

Flights operated by ANA Group will arrive at Terminal 2 of Munich Airport.

Go up to the Arrivals Level (Level 6), follow the signs to the baggage claim area, and the immigration area is on your left. After immigration, down to Level 1 and take the shuttle to baggage claim to pick up your baggage.

Please present passport.(A Disembarkation Card is not necessary when entering Germany.)

Please follow the red line for customers who need to submit a tax application at Customs or the green line for customers who do not need to make a declaration.

Flights operated by ANA Group will depart from Terminal 2 of Munich Airport.

Gold Track

The lounges on G-Level (Level 4) are located before Immigration. LH lounges at H-Level (Level 5) are located after Immigration. It is recommended to use lounge on H-Level since this lounge is closer to the ANA Departure Gate.In case of using lounges on G-Level, please proceed to boarding gate with plenty of time to pass Immigration.

A value-added tax (VAT) is applied to items purchased in Germany or other EU countries, but visitors may apply for the refund of the tax.

Have the shop process a Tax Refund Check.

Show the purchased item, your passport, boarding pass and Tax Refund Check to the Customs official at departure and have the check stamped.

Please check the boarding gate for your connecting flight. Please go down one floor (H-LEVEL) from the arrival floor and proceed along the letter "G" or "K", which is the initial letter of the boarding gate. At Munich Airport, there are immigration and security inspections as well as customs inspections for carry-on baggage. Then, please proceed to the boarding gate for your connecting flight. If the boarding gate for your connecting flight is K-Gate, take the shuttle to the satellite terminal, then proceed to the K-Level boarding gate.

Please check the boarding gate for your connecting flight. Please go down to the next floor (H-LEVEL) from the arrival floor and proceed along the letter "H" or "L", which is the initial letter of the boarding gate. After passing through the security check, if the boarding gate for your connecting flight is H-Gate, please proceed directly to the H-Level boarding gate. If the boarding gate for your connecting flight is L-Gate, take the shuttle train to the satellite terminal, then proceed to the L-Gate boarding gate. (In either case, there is no need to go through immigration inspection at Munich Airport.)

Go up to the Arrival Level (Level 6) and follow the initials of the boarding gates “G・H・K・L” to the left, there is the security checkpoint.

Take the escalator down to Level 5 and follow the initial letter of the boarding gate "G or K". After immigration, if the boarding gate for your connecting flight is G-Gate, take the shuttle to Terminal 2 (Gates G, H), then proceed to the G-Gate boarding gate.

Take the escalator down to Level 5 and follow the initial letter of the boarding gate "H or L". If the boarding gate for your connecting flight is H-Gate, take the shuttle to Terminal 2 (Gate G, H), then, proceed to the H-Gate boarding gate.

Please proceed to "Gate H" as shown by the display from the arrival floor.Go to H-Level, one floor up from the arrival floor, go through Immigration, and proceed to the boarding gate for your ANA flight.

The boarding gate varies with the country of departure.In any case, please proceed to the boarding gate for the ANA flight following the display of "Gate H."Depending upon the country of departure, Security Check may be applied.

The establishment of the EU and the tying of the Schengen Agreement have greatly simplified entry and departure procedures within Europe. The Schengen Agreement was first signed in 1985 in Schengen, a small town in Luxembourg, and implemented in 1995.

Once a Japanese national has arrived at one of country, travel within the country is treated as "internal (domestic)" travel.

The entry procedures for Japanese nationals are as follows.

When traveling to a Schengen country via another Schengen country Entry procedures are taken only in the first country of arrival.

Entry procedures are taken only in the first country of arrival.

Customs inspection for carry-on baggage is made at the first country of arrival and at the final destination for checked-in baggage.

Example: Haneda(Japan) to Madrid(Spain) via Frankfurt(Germany) 

Entry procedures and customs inspection for carry-on baggage is processed in Frankfurt(Germany). Customs inspection for checked-in baggage is processed in Madrid(Spain).

When traveling from a Schengen country via another Schengen country.

The departure procedures are taken only in the last Schengen country to be departed from. The customs inspection is made at the destination country.

Example: Madrid(Spain) to Haneda(Japan) via Frankfurt(Germany)

The departure procedures are taken in Frankfurt(Germany), and customs inspection done in Haneda(Japan).