IHG ANA Hotels Group Japan

Eligible Locations

ANA Digital Coupons can be used for accommodation and dining experiences at eligible hotels.
For further details, please see the list of eligible hotels.

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ANA Digital Coupons can also be used to pay for reservations that are made for eligible hotels through ANA Traveler's Hotel.

Notes

Certain products and facility services within the eligible hotels are not redeemable with ANA Digital Coupons.
Terms and conditions apply to the usage of ANA Digital Coupons. Before using them, please confirm the terms and conditions as well as the instructions for their usage.

Reservations

Please contact the relevant hotel or the IHG Hotels & Resorts Reservation Center (accommodations only) and state that you wish to use ANA Digital Coupons when making the reservation.

IHG Hotels & Resorts Reservation Center (accommodations only)

IHG Hotels & Resorts Reservation Center

0120-029-501

Mon. - Sat. 9 a.m. - 7 p.m. (except Sun. and Jan.1)

Customers Calling from outside Japan

IHG Hotels & Resorts Reservation Center

+81-3-4218-2397

Mon. - Sat. 9 a.m. - 7 p.m. (except Sun. and Jan.1)

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ANA Digital Coupons cannot be used to pay for reservations made through travel agencies, etc.

Payment

Please use cash, e-money [Rakuten Edy] (excluding certain hotels and facilities), ANA Digital Coupons, ANA Gift Cards, ANA Travel Vouchers, or a credit card to pay.

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ANA Digital Coupons can also be used to pay for reservations that are made for discount accommodation plans for ANA Card / ANA Mileage Club members.

Accommodations

Please make your payment at the front desk during check-out.

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ANA Digital Coupons can also be used toward the payment of any hotel facility or service charges that are incurred during the stay (laundry service, room service, etc.).

Dining

Please provide your ANA Digital Coupons when making your payment.

Notes

If the face value of the ANA Digital Coupons exceeds the amount payable for the accommodation, no change will be given.
ANA Digital Coupons cannot be used in conjunction with other coupons, such as ANA Diamond Service accommodation and dining coupons and Shareholder's Benefit Discount Coupons.
ANA Digital Coupons cannot be used for products and plans which require prepayment, or reservations which are made through regular travel agencies or other companies' websites.
ANA Digital Coupons cannot be used in conjunction with other courtesy or discount coupons for payment of dining expenses.
ANA Digital Coupons cannot be used for payments at the hotel's non-restaurant tenants or for banquet expenses.

About Mileage Accrual

Customers who use ANA Digital Coupons to pay for hotel accommodations can earn the designated amount of miles and points if the accommodation plan is eligible for mileage and IHG One Rewards point accrual.

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In order to accrue mileage, customers must join the IHG One Rewards (IHG Hotels & Resorts' loyalty program) before their stay and designate ANA Mileage Club miles as their accrual option.
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For payments at eligible hotel restaurants, the amount that is paid with ANA Digital Coupons is not eligible for ANA Gourmet Miles/Points.

Regarding Accommodation Discounts for ANA Card and ANA Mileage Club Card Members

When using the Best Flexible rate*1 to stay at eligible hotels, customers will receive a 5%*2 discount. Please state that you are a card member when making the reservation and present your card at check-in.

Notes

An IHG® One Rewards membership registration is required in order to receive discount benefits.

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If you are not yet a member of IHG® One Rewards, please complete the membership registration form.

* 1

This is a variable accommodation rate that is dependent on when the reservation is made as well as the length of the hotel stay.
* 2

May not be available on some dates.

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This discount cannot be used with temporary ANA Mileage Club membership cards.
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Discounts for ANA Card and ANA Mileage Club Card members cannot be used in conjunction with other courtesy and discount coupons, including Shareholder's Benefit Discount Coupons. Furthermore, they cannot be used to pay for products and plans which require prepayment, or accommodation reservations made through the ANA Traveler's Hotel, travel agencies, or other companies' websites.
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Diamond Service Members and ANA Super Flyers Card Members, will receive 10% discount off the Best Flexible Rate.